Frequently Asked Questions

Find answers to common questions about Hola Siesta, orders, and our products.

General

Hola Siesta is an e-commerce platform dedicated to curating and delivering premium artisanal products from around the world, including gourmet foods, home décor, wines, and handcrafted items.

Orders & Shipping

Returns & Refunds

Sustainability

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Frequently Asked Questions

General

What is Hola Siesta?

How do you select your products?

Is Hola Siesta only for Spanish products?

Orders & Shipping

How long does shipping take?

Do you ship internationally?

Can I track my order?

What is your shipping policy?

Returns & Refunds

What is your return policy?

How do I return an item?

Are returns free?

How long do refunds take?

Sustainability

Is Hola Siesta sustainable?

Where does the money from returns go?

Can I recycle Hola Siesta packaging?

Still need help?